Christian Brothers University in order to comply with the U.S. Department of Education's Program Integrity regulation, as published October 28, 2010, advises students who have complaints to follow the complaint resolution process as detailed on pages 40-48 of CBU's student handbook, The Compass:

http://www.cbu.edu/idc/groups/studentlife/documents/web_assets/cbucompass_2010_2011.pdf

In addition, students may also file consumer complaints with the following agencies:

Southern Association of Colleges and Schools (SACS):
http://sacscoc.org/staffDetails.asp?stafflong=Dr.%20Claudette%20Williams

Tennessee Higher Education Commission (THEC)
Consumer Services - Proprietary Schools Complaint Form:
http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/psa.html

Out-of-State students may also find consumer complaints agencies for their states at:
http://www.sheeo.org/stateauth/Links%20to%20Complaint%20Process.pdf