1. Why does my password expire?
2. Will I be warned before my password expires?
3. What does an expired password mean?
4. My password is going to expire; how do I change it?
5. My password has already expired; how do I change it?

1. Why does my password expire? back to the top

• The reason your password expires is in order to offer you and the rest of the campus improved security. The longer your password remains the same, the greater the risk that your password could be stolen and your account compromised. By regularly changing your password, the probability of someone stealing your password is greatly reduced.

2. Will I be warned before my password expires? back to the top

• Your password will expire 120 days after the last time you reset your password.
• An email will be sent to you 7 days prior to your password's expiration that will serve as a warning.
• If you still haven't changed your password after this 7 day warning period, the password will be reset to a random value. This will lock you completely out of your account until the password is reset.

• An expired password means that your password has remained the same for too long and, in order to improve security, needs to be changed.
• Once your password is expired, any automatic jobs that you had running on the server through the use of cron will not run.
• You will be unable to connect to ftp once their password is expired. They will receive an error stating that the password has expired but you cannot change your password through ftp.
• Attempts to use Netscape mail will return the message "bad login" and you will be prompted to choose a new password.
• Attempts to use Eudora will return the message "bad login". However, you will not be informed that the password has expired or given the chance to change it.
• Attempts to use Webmail will return the message "Login Failed". However, you will not be informed that the password has expired or given the chance to change it.
• You will be unable to login via telnet or secure shell.

4. My password is going to expire; how do I change it? back to the top

• Use CBUAuth available at https://imap.cbu.edu.

5. My password has already expired; how do I change it? back to the top

• If your password has expired, the only option is for ITS to peform a password reset. For students, the help desk can reset passwords, and for faculty/staff, a work order request must be filled out.

For additional assistance, please contact the helpdesk at 321-4438 or help@cbu.edu.

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