Frequently Asked Questions about Mailman, Email Mailing Lists

Mailman - Email Mailing Lists
Frequently Asked Questions

1. Who can use this service?
2. How do I obtain a listserv account?
3. Who maintains the listserv account?
4. How do I access the listserv account in order to perform maintenance?
5. How does a user subscribe to a listserv ?
6. How does a user un-subscribe to a listserv ?

1. Who can use this service? back to the top

Any officially recognized Christian Brothers University club or organization, interdepartmental groups/committees, and current classes, provided the instructor makes the request.

2. How do I obtain a listserv account? back to the top

You may request the creation of a listserv account by completing the listserv request form. Please make sure to fill it out as completely as possible. If you have any difficulties, you may send an email to help@cbu.edu.

3. Who maintains the listserv account? back to the top

The user who originally made the request OR a designated user as specified by the original requestor. This person is commonly known as the account Administrator. The Administrator has access to modify the members of the listserv account including permission modifications.

NOTE: ITS creates the accounts. ITS does not maintain the accounts unless a problem occurs that cannot be processed by the account administrator at which point a request should be submitted to the helpdesk.

4. How do I access the listserv account in order to perform maintenance? back to the top

In your web browser, go to http://ezproxy.cbu.edu:9000/login?url=http://lists.cbu.edu
Click on the specific account that you administer
Enter your mailing list administration password if you are the Administrator
Click on the Login button
At this screen, if you wish to edit your membership list, please select the "Membership List" option to proceed. You may add a member, delete a member or edit an existing member from this location.

5. How does a user subscribe to a listserv account? back to the top

There are two methods in which to subscribe to a listserv account, they are as follows:

You can automatically join a listserv account by sending an email to the listserv, such as subscribe-groupname@lists.cbu.edu. Remember to insert the actual name of the group in place of "groupname" in the preceding email address. Some listserv accounts may not allow automatic subscription. In this case, you must email the account Administrator to add your name to the listserv.

OR
In your web browser, go to http://ezproxy.cbu.edu:9000/login?url=http://lists.cbu.edu
Click on the option that applies to your account, Academics/Classes or Clubs Topic
Click on the specific account that you wish to join
Click on the Join "groupname" button
In the box titled Email Address (required), enter your full email address
Do not complete the remainder of the fields
Go to the bottom of the page and click the Save button
You will receive a message that you have been added to the listserv account

6. How does a user un-subscribe to a listserv account? back to the top

You can automatically un-subscribe by sending an email to the listserv, such as unsubscribe-groupname@lists.cbu.edu. Remember to insert the actual name of the group in place of "groupname" in the preceding email address.

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