The ITS Help Desk is the point of contact for all information technology questions, problems, reports, service requests, and inquiries from faculty, staff, and students regarding computer hardware, software, Internet connectivity, telephone, cable TV, and any network problems needing resolution.
It is important to use one of the following methods of communication with our staff, as the technician assigned that responsibility may be on a service call. The Help Desk will refer emergencies to the appropriate staff immediately.
In order to be able to help you most efficiently, please be prepared to provide us with the following information:
In case of emergency such as network/server outage, Internet service disruption, or major telephone outage, call the Help Desk line above to obtain the on-call cell phone number.
Please note that password resets do not consitute an emergency. You can change/reset your password or PIN online. Regular help requests will be answered in the order in which they were received once normal business hours resume.