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Telecommunications Administrator

Date: June 17, 2014 
Department: ITS
Reports to: Director, Networking 

Summary

The Telecommunications Administrator provides overall day to day support of campus communications networks, including data and voice communications, telecommunications service providers, CATV services and cable infrastructure for the campus community.  Also acts as back-up support for the Director, Networking.

Duties and Responsibilities (Essential)

  • Actively monitor, maintain, and troubleshoot various campus communication networks and endpoints, including:
    • Low voltage infrastructure such as fiber-optic, CAT3/5/6, and CATV cable
    • IP security cameras and server software
    • Wired Ethernet switches, routers, and firewalls
    • Wireless LAN controllers and access points
    • Analog, digital and VoIP phones, specifically Nortel/Avaya
    • PBX functions such as voicemail accounts and auto-attendants
  • Proactively expand, maintain and organize low voltage infrastructure
  • Create and update documentation pertaining to the networks above, including:
    • Mapping physical network topology for data and voice communications for internal records as well as the CBU Master Plan, either through physical inspection or location tools
    • Maintaining building maps for wireless planning heat maps
    • Updating phone extension building and room numbers for internal recordkeeping and 911
    • Maintaining and repairing closet and jack labeling and documentation
  • Successfully engage vendors in furtherance of duties where appropriate and budgeted 

Duties and Responsibilities (Non-Essential)

  • Other duties as assigned by the Director of Networking or Dean of Information Technology Services.

Required Job Qualifications

  • Associate’s Degree in related field and/or equivalent experience.
  • Knowledge of telecommunications components including PBX, voicemail, auto-attendants
  • Understanding of basic networking technologies such as Ethernet, TCP/IP, DNS, DHCP, VLANs and 802.11 wireless
  • Good customer service skills for internal team customers and external campus customers.
  • Must be organized, resourceful, self-starter with good interpersonal skills
  • Ability to successfully use Microsoft Office products in day to day activities.
  • Basic scripting or programming language skills
  • Basic knowledge of how Microsoft and Unix/Linux systems implement TCP/IP and appropriate controls. 

Preferred Job Qualifications

  • Nortel Meridian1 and/or CallPilot experience
  • VOIP experience
  • Cisco IOS experience
  • Aruba Networks wireless experience 

Working Conditions

Hours are 8:00 AM to 4:30 PM, Monday through Friday, plus maintenance at night and on weekends.   Office setting and raised floor PBX room.  On-call 24x7 for emergencies.  Service locations may require walking long distances, multiple flights of stairs, standing on ladders, and access to building roofs, or tops of poles.  Access to locations may also be constrained by confined / tight spaces, wiring closets, tunnels, attics, basements, and conduits, therefore requiring the ability to bend / stretch as necessary.  May be exposed to dust and dander, as working environments vary.  Must be able to lift and install network equipment into network racks and to move and install network racks.  Frequent walking and standing.  Must have valid driver’s license and own transportation.

Christian Brothers University

CBU is a private, Catholic, comprehensive university committed to preparing students of all faiths and backgrounds to excel in their professional and public lives by providing challenging educational opportunities in the arts, business, engineering, the sciences, and teacher education.

To Apply

Qualified individuals should send cover letter and resume salary requirements to hrjobs@cbu.edu or apply online now. Christian Brothers University offers equal employment opportunity to all applicants for employment, regardless of sex, age, race, color, religion, sexual orientation, national and ethnic origin or disability.