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Interlibrary Loan Policies

Frequently Asked Questions

* If you have questions, comments, or would like to check on the status of your interlibrary loan requests, call Melissa Verble at 321-3431 or email interlibrary@cbu.edu.

What is interlibrary loan?
What items CANNOT be borrowed through interlibrary loan?
Is there a limit on the number of ILL requests?
Can I request material that is not research-related?
How much does this cost?
Where are the request forms? How do I turn them in?
How long will it take for my materials to get here?
How do I check on the status of my ILL request?
Can I cancel an ILL request I've already made?
How will I know when my ILL materials have arrived?
Where do I pick up/return ILL materials?
How long will I be able to keep borrowed materials?
Are there any restrictions on the use of ILL materials?
I'm in a hurry. Are there any alternatives to interlibrary loan?
What if I lose/damage an interlibrary loan book?
Are there any copyright laws I should know about?

  • What is interlibrary loan?
    The Interlibrary Loan service assists CBU faculty, staff, and students in acquiring research material unavailable from the CBU library or its online databases, and in most cases, other Memphis-area libraries. The library acts as an agent in obtaining these materials on loan or as photocopies for your use.  We are able to borrow from libraries in other states; commercial document-delivery services; and, if necessary, other countries.

  • Who can use interlibrary loan?
    ILL services are made available to current faculty and staff; currently enrolled graduate and undergraduate students at CBU; and to the Christian Brothers. You may have to present your CBU Buc ID card or another appropriate form of identification to pick up interlibrary loan materials.

  • What items cannot be borrowed through interlibrary loan?
    - Materials that are owned by the CBU library but temporarily checked out. (The library can recall these for you).
    - Textbooks
    - Material for class, reserve, or group use
    - Bulky or fragile items
    - Reference books
    - Entire issues or bound volumes of periodicals
    - Rare materials such as manuscripts
    - In most cases, audiovisual material (videos, music, CD-ROMS, etc.)
    - Most libraries will not lend new books. We can attempt to request them for you, but there is no guarantee of obtaining anything that has been very recently published.

  • Is there a limit on the number of ILL requests I can make?
    No. However, we ask that you limit your requests to materials that you really need. A librarian can also help you find comparable materials at any time.

  • Can I request material that is not research-related?
    CBU can obtain a limited number of materials for personal use, if these items are not available at libraries in the Memphis-metro area.  For anything beyond the occasional request, we'd prefer that you use the ILL service at your local public library.

  • How much does this cost?
    CBU belongs to a nationwide consortium of libraries that have reciprocally agreed not to charge one another.  Most of what CBU obtains through interlibrary loan is free material.

    However, you must agree to pay whatever the lending library does charge, if this should happen.  Typical charges are $10-$20, although exact amounts are not determined in advance.  CBU will make every effort to notify you in advance of any costs associated with an ILL request.  Our budget does not permit us to cover all interlibrary loan costs for patrons, but we will try to give everyone at least one "free" request per semester.

    Additionally, books must be returned to the lending library by their set due date. If you return a book late, the lending library may impose a fine for which you would be responsible.

    The library will subsidize some requests for individual faculty members, up to a reasonable amount per semester.  This is at the discretion of the ILL librarian, and may possibly include students who are doing advanced research, senior projects, etc., under faculty supervision.  Faculty should contact Interlibrary Loan as regards specific cases. 

    You may be able to find some materials locally - Ask a Librarian if you need help.

  • Where are the request forms? How do I turn them in?
    The preferred method is to fill out the web form at the top of this page.  There are separate forms for requesting books and articles.  Please make every effort to fill these out as completely and accurately as possible. A fax or email request, photocopied citation, or printout from a database is also okay.

  • How do I check on the status of my interlibrary loan request?
    Please feel free to call (321-3431) or email (interlibrary@cbu.edu) to check on the status of your request.  If you leave a voicemail message, your call will be returned as soon as possible.  You are responsible for ensuring that you have received all materials.  If you haven't received your article within approximately two weeks, you may want to contact Interlibrary Loan and let us know.  Books are generally sent media mail or library rate, and may take up to 14 days to arrive. 

  • How long will it take for my ILL request to arrive?
    During the regular school year, it takes an average of about 7 days to receive an article, and approximately 10-14 days for a book.  Plan ahead and request items as far in advance as possible, preferably up to 2-3 weeks.

  • Where do I pick up/return ILL materials?
    Ask a reference librarian, or come to the Interlibrary Loan office at the back of the staff workroom. You do not have to check anything out at the circulation desk.

  • How will I know when my ILL materials have arrived?
    You will receive notification at the email address you listed on the interlibrary loan form.  We need you to provide a complete and accurate email address, or a preferred method of contact.

    Faculty members will be sent photocopies of journal articles through campus mail.  Books must be picked up in the library office.  Students can pick up all of their materials from the interlibrary loan office. You need to sign for your items when you pick them up.

    Multiple items are likely to arrive at different times.  To allow you the maximum amount of time for use of these items, we will notify you as they arrive.

  • Can I cancel an ILL request I've already made?
    You can do so only if the Interlibrary Loan office has not already processed your request.  Requests are usually processed within one working day or less.  Call Melissa Verble (321-3431), or email interlibrary@cbu.edu, or send us a fax (321-3219).

    You must pick up materials you have ordered within five working days of notification, circumstances permitting.  Failure to do this may result in future suspension of interlibrary loan privileges. If the context of your research has changed and you really don't need these materials, please let us know so we can return them quickly.

  • How long will I be able to keep borrowed materials?
    Photocopies of journal articles are yours to keep permanently.  For books, due dates are set by the lending library, but usually range from two to four weeks. Books are subject to recall by the lending library at any time.

  • Are there any restrictions on the use of ILL materials?
    ILL due dates and any other restrictions that appear on the bookband (in-library use only, no photocopying, no renewal, etc.) are set by the lending library and must be adhered to.

  • I'm in a hurry. Are there any alternatives to interlibrary loan?
    From the CBU library home page, you can check the catalogs of other libraries in the Memphis area.  If you have your CBU ID card, you have borrowing privileges at the University of Memphis, Rhodes, and a number of other schools in the area.

    Dissertations and theses which are unavailable through interlibrary loan can be purchased from UMI. Again, we can order an item for you if you like.

  • What if I lose/damage an interlibrary loan book?
    In the event of loss or irreparable damage, you are liable for the entire cost of the item as determined by the library that owns it, plus a $20 processing fee. This charge will be added to your library account and will affect your status at enrollment clearance.

    If the material is damaged, we will return it to the borrowing library and you are responsible for any repair or replacement charges they decide to impose.

  • Are there any copyright laws I should know about?
     All requests must be in compliance with Title 17, U.S. Code.  CBU will pay copyright clearance fees for faculty only, if this is needed.  Federal copyright law prevents the library from obtaining more than one article from a single issue of a periodical and from obtaining more than five articles from any one journal during a calendar year (this applies only to articles published within the last five years), without paying appropriate royalties through the Copyright Clearance Center. 

    If you have any questions about fair use for educational/classroom purposes, see:
    Stanford University - Fair Use

 

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