DEAN'S NOTE

Happy New Year!  As we begin the new semester, we hope you enjoy the winter edition of our CBU School of Business newsletter.  This newsletter includes student activities and achievements with a spotlight on featured student, Melissa Duong (’13), followed by Delta Sigma Pi news, a section on alumni activities and achievements featuring alum Adam Heitzman (’04), the latest faculty activities and achievements, information on the AWNY and SEVT conferences, and study abroad opportunities.  We close the newsletter by acknowledging the loss of alums and family members of our graduates.  In November, we lost a very special person, Wesley Turner Pitts, son of Dr. Sarah Pitts. Please continue to keep all the deceased, their family, and their friends in your thoughts and prayers.If you have any comments or suggestions, please contact me at:

Jack Hargett, PhD Dean, School of Business Christian Brothers University jhargett@cbu.edu

WINTER 2013 STUDENT ACTIVITIES AND ACHIEVEMENTS

Gina Bui (Business Admin/International Business/ Hospitality & Tourism Mgmt ’13) received the award letter from Delta Sigma Pi Leadership Foundation and has been awarded the Alfred Moroni/Epsilon Psi Scholarship for 2012.

On October 25, CBU students Artur Bascompte, Alex Barmel, Albert Furnells, Jaime Garcia, Eduardo Iglesias, Alex Shipp, and Ivan de Souza participated in a round table discussion on international economics and environmental issues at the annual convention of the Missouri Valley Economic Association in Memphis. Patricia Papachristou chaired the round table discussion.

Catherine DelBove (Accounting ’13) was listed as one of the few “Exemplary Scholarship Award Recipients” in the September/October 2012 edition of the Tennessee CPA Journal for being awarded the 2012 Paul L. Royston Scholarship Award. The publication explains this honor: “This scholarship recognizes the top accounting student in the state of Tennessee” (28).

Lady Buc libero Corinne Doder (Business Administration ’13) earned the Gulf South Conference Defensive Volleyball Player of the Week award for the period ending October 2. Doder led the Lady Bucs to a 2-1 week, averaging six digs per set. She also etched her name into the CBU record books, tying the single-match school record with 38 digs in a five-set loss to Shorter. Doder also moved into first place in school history in career digs in the match against Shorter. She capped the week with a 23-dig effort as the Lady Bucs defeated West Georgia in five sets.

Melissa Duong (Marketing ’13) hosted Mr. CBU for Zeta Tau Alpha.

Goalkeeper Jaime Garcia (Business Administration ’15) earned a spot on the All-GSC Second Team for the second consecutive year after going 10-7-1 with 1.29 goals against average and 45 saves this season.

Defender Sean Rutter (Business Administration ’15) also repeated on the Second Team after scoring two goals and four points as he started all 17 games this season.

Soccer midfielder Yannick Skull (Business Administration ’13) represents the Bucs on the All-GSC First Team for the third straight year after scoring three goals and six points as he started all 17 games.

Ivan de Souza (Accounting ’14) was selected for a Minority Scholarship for 2012 – 2013 by the American Institute of CPAs (AICPA). As stated on the AICPA website: “The AICPA Minority Scholarship awards outstanding minority students to encourage their selection of accounting as a major and their ultimate entry into the profession. For over four decades, this program has provided over $14.6 million in scholarships to approximately 8,000 accounting scholars.”

The CBU Buccaneers won their second consecutive Gulf South Conference Soccer Championship on November 4 with a resounding 5-1 win over Delta State at Brosnaham Park in Pensacola, FL. Forward Adamandios Toras (Accounting ’14) earned a spot on the All-Tournament Team.

FEATURED STUDENT: MELISSA DUONG

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CB: Tell us a little bit about your background. As Lizzie McLean (Sport Management ’13) asked, “do you have a cat? What’s the cat’s name? What’s your favorite color?” On a serious note, are you from Memphis? Did you grow up here or travel?

MD: I am 100% Memphian born at the Methodist Hospital downtown. I have never lived anywhere else and I pride myself in coming from a city of great music, food, and people.

Yes, I do have a cat. My cat’s name is Spooky and I dressed her up as a ghost for Halloween.

My favorite color at the moment is anything pastel. Light purple, turquoise, lime green… it changes from time to time depending on my mood. Ask me in a month and I’ll give you a different answer.

CB: Why did you want to major in marketing? What made you choose CBU?

MD: I wanted to major in something that I felt very strongly about. I knew I wanted to primarily stay in the School of Business, but I had no idea what to concentrate in. With the help of Jenny Cowell, I had two informational interviews with different advertising agencies around Memphis. After that, I knew marketing was my calling and I have been obsessed ever since.

CB: We heard you completed a marketing internship at First Tennessee Bank downtown over the summer 2012 semester working as a “B2B and Wealth Marketing Intern,” and inquiring minds, such as Catherine DelBove (Accounting ’13), would like to hear all about it. What can you tell us about the internship?

MD: First and foremost, can I point out that I never imagined myself working for a bank? When you think of marketing, the last thing you think of is marketing for financial services. I had always seen First Tennessee around my community and had heard they were a wonderful company to work for. When I saw their company pop up on CBU’s NACE Link, I jumped on the chance and filled out an application immediately.

During the summer, I worked under two marketing managers, one in Business-to-Business and the other in Wealth Management. I worked on more than 30 projects from creating sales sheets, pitch books and flyers, updating the FTB.com website, creating web ads for various FT products and services, event planning for a high profile client event, research that corresponded to a new marketing campaign (this was my most important project), and much more (I have a spreadsheet of projects available on request). The intern program coincided with the Memphis Leadership Academy so I also got to attend awesome events around the Memphis area and network with executives of various companies. It was the most amazing experience, and I was so grateful to have the opportunity to join such a wonderful program.

CB: Are you involved with campus life? Tell us a little about your experience with campus activities, groups, fraternities/sororities, etc., and what it means to you.

MD: I am heavily involved with two organizations, Zeta Tau Alpha and Delta Sigma Pi.

Growing up, I never had a sister (even though I begged my parents…. I would find out later that you cannot choose the gender of your siblings). When I started my freshman year, my roommate mentioned the sororities on campus, but I never really thought anything of it. We both decided to go through recruitment together and it was the best decision I have ever made. Joining ZTA has opened up major possibilities for me that I would have never imagined for myself. Through them, I gained leadership skills, developed my personal character, and overall discovered who and what I wanted to be as a person.

When sophomore year came around and I became more enveloped with business classes, I decided to rush DSP. Through DSP I learned more about the business side of, well, everything. With the professional events my chapter hosts and LEAD, I have gained so much insight into the business world from networking to business etiquette. Having a leadership role in an ever-growing organization, such as Deltasig, has given me the motivation to make positive change, not only through the Epsilon Psi chapter, but in my life.

CB: Have you done any volunteer work or performed community service through any of the organizations you’ve been involved with?

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CB:Beth Adkison (Accounting ’12) wants to know, “Who is your inspiration? Who has taught you the most?”

MD: My inspiration is my mentor, Miss Martha Beard. I have known her since I was eight years old, and she has definitely made a huge impact in my life. From my choice of college to my career she has influenced me so much in large life decisions. Seeing that she is so successful in her career and in the Memphis community has made me realize that I could do so much more than just having a full time job.

CB: You’ve been working as a social media project specialist in the work/study program for the School of Business, as the B2B and Wealth Marketing Intern at First Tennessee, and were recently named Vice President of Delta Sigma Pi’s Epsilon Psi chapter. How do you think these experiences have been valuable to your future career path?

MD: All these experiences have taught me to: 1) Be accountable for my actions, and 2) Take the initiative. Being in these roles, I have realized that in the real world, people want to get things done. There is no time to sit around and wait for something to happen; you have to do it yourself. Opportunities aren’t just going to wait for you to take them; you have to try your hardest to be the opportunity before it is available to everyone else to take.

CB: Do you consider yourself a leader, follower, or independent innovator? Why? And how has this affected you at work and in the classroom?

MD: I would say that in new situations, I tend to be a follower. I observe what is being done and why it is being done and assess the situation. Once I get familiar with my surroundings and learn the background info then I slowly make my way to voicing my opinion more and gain more responsibility from my supervisors.

CB: What are your plans and goals for life after college? How has CBU helped you on the way to achieving those goals?

MD: My plan after college, like any other college student, is to find a full time job. I would prefer to work in marketing with an advertising agency or a marketing department for a large company. After that, I want to go back to school to get my MBA.

CBU has helped me realize that there is more to attending college than just getting a degree, it’s about the relationships you form with people on the way there. I would not be in the position I am now without the support I have gotten from the people here at CBU.

CB: Looking back at all that you’ve learned and experienced, what advice would you give to a first-time freshman?

MD: Reputation is everything. You will be very surprised at how many people you know and how many people will talk poorly about you if you do something questionable. Memphis is a “small” big city and CBU is smaller. You might meet someone who just talked to one of your worst enemies and now has made an assumption about you before you even shake their hand. A quote I always adhere to is: “Be careful how you treat others on your way to the top because you never know who you are going to meet on your way back down.”

WINTER 2013 DELTA SIGMA PI NEWS

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Members of Delta Sigma Pi photographed for recruitment week. Find more photos on our Facebook group.

On October 4, Delta Sigma Pi hosted a Resume Workshop in Spain Auditorium with local entrepreneur Jamie Homa. Members learned how to polish their resume and what professionals look for in a resume.

The Epsilon Psi chapter of Delta Sigma Pi hosted professional guest speaker Donald Comer, Director of Digital Access Marketing at FedEx, on November 27. Comer discussed the creation process of personal branding. The event was open to all business majors and a social event was scheduled directly after the professional event with pizza and drinks for everyone. Cards were also be made for wounded veterans to let them know how much their service is appreciated.

A Community Service Trash Pickup was held on November 29. Students met in front of Barry hall and did a Buc Lap trash pickup around the campus.

The newest members recently inducted into Delta Sigma Pi include Eric Nelson, Taylor Seaman, Jamal Threlkeld, Caitlin Terry, Amy Gracia, Keenan Thompkins, Devon Wade, Michelle Grissom, Jamecia Whiteside, Vania Rogers, Vanessa Ramirez-Ortega, Jahleel Nelson, Gregory McGowan, Jasmine Lewis, Caroline Lawrence, Bianca Cooper, Marcus Hodges, Jonathan Holliday, Jasmine Davis.

WINTER 2013 ALUMNI ACTIVITIES AND ACHIEVEMENTS

A. Heath Abshure (Marketing ’95) was recently promoted to president of the North American Securities Administrators Association.

Louis F. Allen Jr. (MBA ’95) has been appointed as one of CBU’s newest Board of Trustee members. Mr. Allen is the executive vice president and manager of commercial banking at First Tennessee Bank.

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Pictured at left (l-r): Mark Baricos (Accounting ’02) was honored as the 2012 Distinguished Young Alumnus; Mitch Graves (Finance & Economics ’83) was recognized as the 2012 Distinguished Alumnus.

Jacob Bazeley (Business Administration ’05), professional poker player, captured second place in Event 2 of the World Series of Poker, a $1,500 no-limit hold’em tournament. Jacob, who has 31 career cashes (eight at the WSOP), started playing poker in college while on the basketball team at CBU.

The October 28th edition of the Commercial Appeal pictured CBU alumnus, Cary Crain (Business Administration ’12). The picture included Carla Swindoll of First Alliance Bank who received the top online fundraiser award for the Cotton Picking 5k benefitting Fayette Cares. Crain is also from Alliance Bank. The picture can be viewed online: http://www.commercialappeal.com/photos/2012/oct/28/333269/

Tracie Duckett-Stephens (Business Administration ’04) began working as MEDDAC’s patient advocate at Guthrie Clinic in July. As a nine-year U.S. Navy veteran and now Army Family Member, she understands the military culture very well. Her mission and commitment is to ensure that MEDDAC is doing their best for the Soldiers and their Families!

Brian Fitzgerald (Business Administration ’03) is now working for General Electric Energy as their Field Accountant.

Larkin (Civil/Environmental Engineering ’99) and James Myers (Business Administration ’06) welcomed Roxanne Leigh Myers on June 8, 2012. Congratulations to the happy couple!

Cathy Ross (Accounting ’78) was included in Black Enterprise’s “100 Most Powerful Executives in Corporate America,” as reported in the October 5th edition of the Commercial Appeal. Ms. Ross is the CFO of FedEx. The article is available online: http://www.commercialappeal.com/news/2012/oct/04/fedex-lands-trio-on-black-enterprises-list-of/

Kelly Summons (Business Administration ’09) has been promoted to tax senior with Reynolds, Bone & Griesbeck. More at http://www.commercialappeal.com/news/2012/aug/27/people-in-business/

FEATURED ALUM: ADAM HEITZMAN

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Featured alum Adam Heitzman (Business Administration ’04).

CB: Congratulations on all of the recent success, Adam! Tell us a little bit about how you ended up as a managing partner at HigherVisibility.

AH: Over the course of seven years both here in Memphis and in San Diego, CA, I worked at several Internet companies. Upon moving back to Memphis in 2008 from San Diego, I noticed the lack of true Internet marketing companies in the Mid-South. This led me to start HigherVisibility. My goal was to help companies better utilize the Internet to achieve quantifiable results.

CB: Looking back, what was your life like when you graduated from CBU? How did you get your start in the business world?

AH: I graduated CBU with a degree in Business Management. The reason I went that route is because I wanted to have the flexibility with my degree to use it in a variety of different areas, none of which I thought would be online. I remember graduating and moving back home and after about a week, my Dad told me that I need to find a job ASAP. So much for a break! Like most, I put my resume online and about two weeks later got a call from a company called NCS Reporting, an Internet marketing company in the financial industry. Little did I know that this would be the company that would help get me started in the online business.

CB: What were your plans and goals for life after college? Did your idea of “the real world” mesh with what actually happened after graduation? Is there anything you would have done differently?

AH: I knew I needed to get a job, but upon graduating, I didn’t really know in what capacity. I was very lucky in the fact that my first real job outside of college (At NCS Reporting) taught me a great deal of knowledge of which I still use today. I never graduated knowing I wanted to work in the online business, I kind of just fell into it. There is nothing I would do differently; I am a firm believer in what is meant to happen will happen.

CB: What is an average work day like for you? What can you tell us about the HigherVisibility team?

AH: I have been on both sides of the fence, both as an employee and now as a business owner, and I find it funny how much your outlook changes. When I was an employee, I always wanted to do my best and prove my worth but I couldn’t help but watch the clock. And when the day was up, I could leave work at work. Now as a business owner, I don’t even notice the time. You have your hand in so many buckets from answering emails, making sales calls, talking to clients, all the way down to paying bills. It’s definitely a constant challenge but it’s an exciting one!

As far as the HigherVisibility team is concerned, I have two other business partners who helped grow the business to where it is today. We had all worked together in a previous capacity. The rest of the gang has steadily grown over the past two years to a total of 13 employees. All of us love what we do, the industry we work in, and the clients we work for.

CB: You and the HigherVisibility team have been very successful in the last few years, earning top SEO, website management, integrated search company, and more. What would you like to achieve next, professionally? How about personally? The rumor has it that you will be getting married soon – congratulations!

AH: Professionally, we would like to continue to grow but at the same time stay true to our roots of providing tangible results with great service.

Personally, yes I will be getting married in April. I am very lucky to have found not only a partner but a best friend as well.

CB: I understand you were quite the talented basketball player, starting off your career at CBU with Gulf South Conference West Division men’s basketball coaches honoring you with the Freshman of the Year award. Any fond memories or funny stories you would like to share with us about your basketball days?

AH: I have so many fond memories while at CBU and with basketball specifically. One that always sticks out in my mind was my senior year at CBU when we had an upcoming game at Troy State. We were undefeated at the time and going to play a Division 1 team that had made the NCAA tournament the previous season. So, needless to say, it was a big game. The game was scheduled for 11:00 a.m. on Saturday, so Coach had the team meet at the gym Friday evening to go over the walk-through. After that we were going to hop on the bus and drive down to Troy, Alabama so we could be rested before the game. Well, if you know much about the travel arrangements back then, you would know the bus we traveled on always had something wrong with it or it broke down. This time was no different. The bus wasn’t running, so they had some guys working on it. Unfortunately, three hours later they were still working on it. So Coach told us to go home get some rest, and we were just going to leave the next morning. Two a.m. rolls around, and apparently Coach couldn’t sleep, so he called the top seven guys and said we were leaving right then. We hopped in the small church bus with our two other coaches and made our trip to Troy. We probably made it there by 7:00 a.m., so we stopped at a hotel, got two hours of sleep, and went to the game. We pulled into the parking lot and the attendant asked who we were. We told him, and he pretty much laughed at us for only having seven guys and being cramped in a small bus. Three hours later, he wasn’t laughing any more. We had beaten a very good Division 1 team with pretty much no sleep. Needless to say, the ride home was a blast.

CB: What is your favorite CBU memory?

AH: There are really too many to name, but the above mentioned is one of them.

CB: What personal achievement are you most proud of and why?

AH: One of the biggest personal achievements for me has been being involved in starting a successful business from the ground up. There has been a lot of work to get it to this point and having the confidence in my abilities that I could do this has been the most rewarding aspect.

CB: Looking back at all that you’ve learned and experienced, what advice would you give to a student on the verge of graduating and moving into the job market?

AH: In the current economy where the job market is tight, employers have a larger pool of persons applying for the positions that exist. This means the new college graduate is competing with seasoned veterans for job openings. Ask yourself how can you break through the clutter of applicants and make a positive lasting first impression. Do research on the company, know its products, and ask informed questions.

WINTER 2013 FACULTY ACTIVITIES AND ACHIEVEMENTS

Dr. Dan Brandon (MIS/Cybersecurity & Digital Forensics) attended annual Bank Tech Summit Conference in October at the Memphis Hilton which concerns IT and Cyber Security in the banking industry.

Christina Brown’s (Staff, School of Business) submissions, Magic of the Season and Shining Brightly, were selected by the Phoenix Club for their 2012 Holiday Card Drive, the organization’s largest yearly fundraiser, with all sale proceeds being donated to the Boys & Girls Clubs of Greater Memphis.

Dr. Robert Brittingham (Management/Economics), along with Justin Joy (Chairman of the Republican Party of Shelby County), represented the Republicans at CBU’s Presidential Debate on October 23.

Dr. Linda F. Christensen (Accounting) joined the School of Business this fall and is teaching at both the undergraduate and graduate level.

Dr. Jack Hargett (Dean) participated in the 24th annual Brother Mark Sullivan Golf Tournament held on October 29 at TPC Southwind. Proceeds from the tournament benefited the CBU Buccaneer Athletic Scholarship Fund.

morgret2Andrew Morgret (Accounting) was a Eucharistic Lector at the International Conference on Catholic Social Thought and Management Education held at the University of Dayton in June.  The theme of the conference was “Renewing Mission and Identity in Catholic Business Education.”  He is pictured with Cardinal Peter Turkson, President of the Pontifical Council for Peace and Justice, who was the key note speaker at the Conference. Morgret also assisted with the Overton Park Junior Golf Tournament by being a Hole Monitor.

Patricia Papachristou (Economics) chaired a round table discussion at annual convention of the Missouri Valley Economic Association in Memphis on October 25.

Dr. Bevalee Vitali (Management) recently published a book review of Behavioral Business Ethics: Shaping An Emerging Field with Choice Reviews. Vitali also developed and delivered a four-week program called “Finding Your Fit” at Hope Presbyterian Church.  She also created and delivered a two-part series on choosing a major and career to high school seniors in the Memphis Challenge program.

AWNY CONFERENCE 2012

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From left to right: Joseph Pagni, Jenny Cowell, Kenneth Villarreal, Melanie Horne, Melissa Duong, and Chasity Adams.

Cowell first told me she was recruiting students to attend the AWNY Conference just after a school meeting in September. She was so animated, explaining how the last conference really opened her students’ eyes to the world of marketing outside of the classroom. “You know, they get there and they’re all dressed up in proper, conservative business attire, and then they see all of these creative types walking around in clothes that are really different or they really stand out in some – something you would never see here in the South – and it opens their eyes. They get to see the competition in person, and it either scares them or inspires them to really grow.” Cowell went on to explain how those students were able to see the latest marketing campaign for Calvin Klein’s Euphoria perfume before it was even released to the public and to explore new marketing technologies they had never heard of. Anyone listening would have been a believer that this was a pivotal experience — almost a necessity — for marketing majors.

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CBU students with author Jeffrey Hayzlett.

Marketing major Melissa Duong works for the School of Business and could not wait to tell me all about her experiences at the AWNY Conference. She brought back an autographed copy of Hayzlett’s Running the Gauntlet and excitedly told me of her experience with the author, stating that he was not only perfectly poised but, in the fashion of a true storyteller, had captivated his audience with several of the outrageous and funny tales from his career, and went on to share some of the ones she found most memorable.

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Melissa Duong at KSL Media.

In speaking with other conference attendees, I found that they echoed the same sentiments on the importance of making a personal connection with the consumer, an idea that receives much more emphasis now than it did at its roots, before the economy was quite so global and social media- saturated by savvy consumers. Marketing applies to so many aspects of business and life, and Melanie Horne expressed this well when asked what made a psychology major decide to attend an event geared toward up and coming marketing professionals.  “I had never taken a marketing class before this conference, so I was naturally not as confident in my knowledge for this field of work.  However, during the agency tours and throughout the conference, psychology is more inter-related with marketing than one might assume.  Take consumer behaviors, or branding for example… essentially these marketing and branding agencies want to ‘tap into’ the empathetic, compassionate consumer in order to better promote their idea of their product. These agencies need to study how people react, think, and behave. This is where psychology emerges.”

And, while the lessons learned at the 2012 AWNY Conference crossed academic lines, bleeding over into the realm of personal response to products, there was a definite professionalism and edge to the proceedings.  In discussing her experience Chasity Adams said, “The most valuable thing I took away from the conference was the exposure to the different aspects of marketing. The workshops were very informative and helpful. Because many of the people who were presenting the topics were CEOs themselves, it was very insightful to understand exactly what they are looking for in an employee.” The students attended lectures, took tours, completed accounting and resume workshops and more. Even though the weekend was a whirlwind educational experience for the group, as Kenneth Villarreal put it, “This trip was definitely mixing business with pleasure! I had a great time with the group I went with.” The students were able to spend some free time exploring the city and even went out to eat at Serendipity 3, the restaurant made famous by the movie Serendipity.

To see pictures from the trip to New York City, find our Advertising Women’s Conference photo album on Facebook at facebook.com/cbusob. In the meantime, Jenny Cowell is keeping in touch with her professional contacts made during the trip and looking forward to planning one for the next generation of CBU students.