INTELLECTUAL CONTRIBUTIONS:

Journals:

Applied Scholarship

Journal Publications

"A Conceptual Framework for Research in the Context of Joint or Syncratic Decision-making: The Satisfaction/Dissatisfaction Process." Journal of Organizational Culture, Communications and Conflict. Accepted for publication 2004 (In press) Co-authored with Rob Kamery, and Sarah Pitts.

"The Consumer Satisfaction/Dissatisfaction Process: The Context of Joint or Syncratic Decision-Making." Academy of Marketing Studies Journal. Accepted for publication 2004.(In press) Co-authored with Rob Kamery, and Sarah Pitts.

"The Family Decision-Making Process: A Review of Significant Consumer Satisfaction/Dissatisfaction Models Academy of Marketing Studies Journal. Accepted for publication 2004. (In press) Co-authored Rob Kamery, and Sarah Pitts.

"Trends in the Child Care Industry: Projected Demand for Child Care Services in South Memphis, Tennessee." Academy of Marketing Studies Journal, Volume 7, Number 1, 2003. Pages 101-107.Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

"The Reliability and Validity of Joint Satisfaction Measures in the Context of a Syncratic Decision", Journal of Consumer Satisfaction/Dissatisfaction and Complaining Behavior, Accepted for publication December 1995. Co-authored with Hudson P. Rogers and Robert Berl.

"Measurement and Evaluation of Satisfaction Processes in a Dyadic Setting"Journal of Consumer Satisfaction/Dissatisfaction and Complaining Behavior, Accepted for publication December 1991. Co-authored with Hudson P. Rogers and Robert Berl.

Books:

Your Credit II: The Complete Family and Individual Credit Counseling Handbook , Peyton –Horizon Group/First Tennessee,1999. Co-Authored with Ben F. Doddridge and Hudson P. Rogers.

Your Spending: The Complete Family and Individual Spending Counseling Handbook, Peyton –Horizon Group/ First Tennessee, 1999. Co-authored with Ben Doddridge and Hudson P. Rogers.

Your Budget: The Complete Family and Individual Budget Management Handbook, Peyton-Horizon Group/First Tennessee Bank, 1992. Co-authored with Ben F. Doddridge.

Your Credit: The Complete Family and Individual Credit Counseling Handbook, Peyton-Horizon Group/First Tennessee Bank, 1992. Co-authored with Ben F. Doddridge.

Proceedings:

Childcare in the Late 1990s and Beyond." Allied Academies Summer International Internet Conference: Academy of Entrepreneurship, Proceedings, July 2004.Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts..

"Customer Satisfaction Assessments for Company and Customer Goals." Allied Academies Summer International Internet Conference: Academy of Marketing Studies, Proceedings, July 2004. Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

"Guideposts for the Development of Quality Childcare/Daycare." Allied Academies Summer International Internet Conference: Academy Educational Leadership, Proceedings, July 2004. Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

" South Parkway East Kiddie Learning Centers: An Overview of the Training and Development of Personnel." Allied Academies Summer International Internet Conference: Academy of Family Business,Proceedings, July 2004 Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

 

"The Trend Toward Child Provider Care in the 21st Century." Allied Academies Summer International Internet Conference: Academy of Family Business, Proceedings, July 2004. Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

"An Empirical Analysis of Family Home Purchasing Decisions in Shelby County, Tennessee and the Process of Satisfaction/Dissatisfaction." Allied Academies: Academy of Marketing Studies, Proceedings, April 2004. Co-authored with Rob Kamery, and Sarah Pitts..

 

"Assessing Employee Attitudes Toward Health Insurance: Results from a Recent Study." Allied Academies: Academy of Health Care Management, Proceedings, April 2004.Co-authored with Rob Kamery, and Cayce Lawrence.

"The Satisfaction/Dissatisfaction Process: A Theoretical Analysis of Family Purchasing Decisions." Allied Academies: Academy of Organizational Culture, Communication and Conflict, Proceedings, April 2004. Co-authored with Rob Kamery, and Sarah Pitts.

"The Testing of the Confirmation/Disconfirmation Model: Joint Decision-Making in Home Buying." Allied Academies: Academy for Economics and Economic Education, Proceedings, April 2004. Co-authored with Rob Kamery, and Sarah Pitts.

"A Review of Significant Consumer Satisfaction/Dissatisfaction Models: The Family Decision-Making Process." Allied Academies: Academy of Family Business, Proceedings, October 2003. Co-authored with Rob Kamery, and Sarah Pitts.

"Consumer Satisfaction/Dissatisfaction (CS/D): A Review of the Literature Prior to the 1990s." Allied Academies: Academy of Organizational Culture, Communications & Conflict, Proceedings, October 2003. Co-authored with Rob Kamery, and Sarah Pitts.

"The Context of Joint or Syncratic Decision-Making: The Consumer Satisfaction/ Dissatisfaction Process." Allied Academies: Academy of Marketing Studies, Proceedings, October 2003. Co-authored with Rob Kamery, and Sarah Pitts.

"The Satisfaction/Dissatisfaction Process: A Conceptual Framework for Research in the Context of Joint or Syncratic Decision-Making." Allied Academies: Academy for Economics and Economic Education, Proceedings, October 2003. Co-authored with Rob Kamery, and Sarah Pitts.

"The Trend Toward Child Provider Care in the 21st Century." Allied Academies: Academy of Family Business, Proceedings, October, 2003 Co-authored with Rob Kamery, Sarah Pitts, and Kristin Prien.

"A Review of Significant Consumer Satisfaction/Dissatisfaction Models: The Family Decision-Making Process" Center for Entrepreneurial Leadership, Clearinghouse on Entrepreneurial Education, No. C20042340, 2003. Co-authored with Rob Kamery, and Sarah Pitts.

 

"Factors Influencing African Business Markets." Allied Academies: Academy for Studies in International Business, Proceedings, April 2003. Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

"Projected Demand for Childcare Services in South Memphis, Tennessee." Allied Academies: Academy of Entrepreneurship, April 2003. Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

"The Macro/Micro Environments of Pacific Rim Countries." Allied Academies: Academy for Studies in International Business, April 2003. Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

"Marketing Quality Childcare/Daycare to Afro-American Inner City Parents." Association of Marketing Theory and Practice, March 2002. Co-authored with Robert Cosenza, and Rob Kamery.

"The Trend Toward Child Provider Care in the 21st Century." Allied Academies: Academy of Entrepreneurship, April 2003. Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

"An Entrepreneurial Approach to Joint-Producer Export Smuggling and Export Tax Policy: Ghana and Tanzania.". International Academy of African Business and Development, April 2000. Co-authored with Rob Kamery,

 

"Marketing Quality Childcare: Day Care to Afro-American Inter City Parents" Association of Marketing Theory and Practice Conference Proceeding, 2002. Co-authored with Robert Consenza and Rob Kamery.

"Creating an Ethical Environment for African Businesses: A Seven Step Approach" International Academy of African Business and Development Conference Proceeding, 2000. Co-authored with Gilda Lewis.

"Developing Entrepreneurial Skills and Employment in Africa: The Nigerian Experience" International Academy of African Business and Development Conference Proceeding, 2000. Co-authored with Hudson P. Rogers and Mohan K. Menon.

" An Exploratory Study of Worldmindedness and Ethnocentric Tendencies in a Developing Country : The Case of Jamaican Consumers" Global Business Trends-Conference Proceeding-Academy of Business Administration, 1999.Co-authored with Lee R. Duffus, Mohan Menon and Hudson P. Rogers

"Export Marketing by Developing Country Firms: The Case of Trinidadian Firms" Conference Proceeding for the Academy of International Business- Southeast USA, 1998. Co-authored with Hudson P. Rogers and Lee R. Duffus.

 

"Credit Management: Keys to the Home Buying Decision Among African-Americans" Conference Proceeding for the Academy of Marketing Science-Multicultural Marketing, 1996.

"Convergent and Discriminant Validity of the CETSCALE, Worldmindedness and Patriotism in a Cross-National Context: A Multitrait-Multimethod Assessment". Conference Proceeding for the Association of Global Business, 1995. Co-authored with Hudson P. Rogers and C. M. Kochunny.

"Pricing Decisions in Inflationary Markets: Implications for the Multinational Corporation" Southern Market Association Conference Proceeding. Spring 1992. Co-authored with Alphonso O. Ogbuehi, Hudson P. Rogers, and C. M. Kochunny.

"The Notion of Social Class and the Minority Buyer" The Academy of Marketing Science-Conference on Minority Marketing, October 1987. Co-authored with Hudson P. Rogers and Robert L. Berl.

 

Presentations

"The Trend Toward Child Provider Care in the 21st Century." Presented at the Allied Academies: Academy of Entrepreneurship, Tunica, MS, April 2003. Co-authored with Rob Kamery, Gilda Lewis, and Sarah Pitts.

"An Entrepreneurial Approach to Joint-Producer Export Smuggling and Export Tax Policy: Ghana and Tanzania." Presented at the International Academy of African Business and Development, Atlantic City, New Jersey. April 2000. Co-authored with Rob Kamery.