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Student Help

The more you and your students know about how Canvas works, the better experience for everyone involved. In every Canvas course template, students are encouraged to watch a series of videos that will orient them to Canvas. Watching these videos once will help your students feel more comfortable with all courses using Canvas. 

You may want to increase the chances that your students use this opportunity by encouraging them to watch the following videos: 

CBU Online Student Success Specialist

We have a dedicated Online Student Success Specialist located on campus — a knowledgeable staff member dedicated to helping students navigate all aspects of their college experience. Please feel free to refer students to our Online Student Success Specialist.


Lurene Kelley, PhD
Online Student Success Specialist
Phone: (901) 321-4456
All inquiries will be answered within a 24-hour period.

24/7 Canvas Help

Free Canvas Help is available to CBU faculty and students 24 hours a day, 7 days a week. You can speak to a helpful Canvas support representative on the phone or ask your question via live chat.

Canvas Support: (901) 318-3024
Canvas Chat
: Log in to Canvas, click "Help," and choose "Live Chat with Canvas Support."