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COVID-19 Student Information


Quick Links


8 Things You Need to Know

  1. WIFI ACCESS
    Comcast free Wi-Fi hotspot access, Yelp list of free Wi-Fi, and free Wi-Fi program for qualified applicants.
  2. COMPUTER READINESS
    Follow these steps to make sure your browser and operating system are ready.
  3. CANVAS & WEBEX LOGIN
    Use your CBU email and password to login to Canvas and WebEx. If your login does not work, contact the Help Desk at HELP@cbu.edu; (901) 321-4438.
  4. WEBEX INFORMATION
    Guide to enter a class in WebEx
  5. CANVAS INFORMATION
    Quick Start guide for navigating Canvas – use your full CBU email address and your Active Directory password to login.000
  6. ACADEMIC SERVICES HELP
    The Academic Services team can help by email, phone or WebEx, if you would like additional support or have any concerns or difficulties with your remote classes. Email advising@cbu.edu for general support or reach out to a member of the Academic Services team directly. You can make an appointment with a specific team member based on your last name:
  7. REMOTE STUDENT RESOURCES
    This guide is a continually updated list of campus and community resources for CBU students.
  8. CONNECT WITH A TUTOR/MENTOR
    Academic Services has made it easy to connect with the support you need. Just click the link you want. You may have to sign into Canvas, but after that – just click “Enroll” and it will take you to this FREE service!

Resident Students

Students who are able to do so are asked to move out of on-campus housing by no later than 5:00 p.m. on Tuesday, March 17. Students for whom leaving campus will be extraordinarily difficult — for example, international students or those with extenuating circumstances — should apply to Residence Life to remain on campus. An email will be sent to all students in on-campus housing with further instructions for accessing and completing that application.


Campus Facilities

The CBU campus is closed during this time of remote learning and work. Only those employees who have been approved to work on campus, as well as students and visitors with scheduled appointments, will be allowed on campus at this time. Faculty and staff should continue to work with their deans and supervisors to determine their future work plans. Anyone facing an essential need to come onto campus should email COVID19-info@cbu.edu to seek approval for a scheduled appointment.


Student Events

All CBU-sponsored events (on- and off-campus) are cancelled for the remainder of the Spring 2020 semester. We will contact all members of the community who have scheduled events on our campus to discuss the most prudent options available.


Work-Study Students

Students who currently participate in our work-study program should expect additional information from their supervisors, our Office of Financial Aid, or the Career Center.


Summer 2020 Academic Internships 

In an effort to prioritize the health and safety of our University and greater community, Summer 2020 Academic Internships for course credit will proceed only if the experience can be completed remotely. Thus, the internship must be established and conducted virtually in order to earn course credit for a summer internship.


Academic Services Help

The Academic Services team can help by email, phone or WebEx, if you would like additional support or have any concerns or difficulties with your remote classes. Email advising@cbu.edu for general support or reach out to a member of the Academic Services team directly. You can make an appointment with a specific team member based on your last name:


CBU Plough Library

If you are a graduating senior and have books to return to the library, this is what you should do:

  • Per the president's email of May 1, 2020, students may request permission to come to campus to take care of essential matters by emailing Covid19-info@cbu.edu.
  • Communicate through this email before coming to campus. 
  • Once approved, you can put your books in the bookdrop on the front porch of Plough Library. We will check them in when library staff are allowed to come back to campus. You will not be charged any overdues.

For students who will return in the fall, we have extended your due dates to August 31, 2020. In the event campus remains closed at that time, we will extend the due dates again. 

If you have questions about due dates on any Interlibrary-Loan books, contact Melissa Verble (mverble@cbu.edu) directly.


Connect with a Tutor/Mentor

Academic Services has made it easy to connect with the support you need. Just click the link you want. You may have to sign into Canvas, but after that – just click “Enroll” and it will take you to this FREE service!


Counseling Services

The Counseling Center is also available remotely during this time of remote learning. Ms. Beverly Word, director of the Counseling Center, is available for appointments via WebEx teleconferencing. Should you wish to see her, please email her at bword@cbu.edu to set up an appointment.


Services and Discounts for Students

CBU does not endorse any of these offers or businesses but is sharing them in order to provide information for students who may need assistance during this unprecedented time

  • U-Haul will extend 30 days of free self-storage at U-Haul-owned and -operated facilities to help college students impacted by unforeseen schedule changes at their universities. The free month applies to new customers with college IDs and is a limited-time offer subject to availability. Click on uhaul.com/storage to find the store nearest you. Contact the store by phone or visit in person to take advantage of the offer. Click here for more information.
  • Xfinity is offering free Wifi hotspot access to EVERYONE and upgrading all plans to unlimited data for 60 days. See details here.
  • Internet Essentials (by Comcast) will increase speeds from 15/2 Mbps to 25/3 Mbps for all customers in response to emergency measures associated with Coronavirus (COVID-19). This speed increase will happen automatically. In addition, new student customers might quality for two free months. See details here.
  • Yelp has a list of free Wifi in Memphis. Remember, many of these businesses and employees are experiencing slowdowns because of COVID-19. When you use a businesses's wifi, try to buy their product, even if it's small. And leave a tip: Yelp’s “Best Free Wifi in Memphis”

Mail Services

Mail policy changes in effect Wednesday, March 18:

  • All mail and packages delivered to the on-campus mail room will be held for students until campus resumes normal operation, as done during other campus breaks including holidays.
  • For students receiving essential packages, such as medicine, please email covid19-info@cbu.edu to set up an appointment time to pick up your package.
  • Students are encouraged to set up a temporary change of address in order to receive mail during this period of remote learning. To temporarily change your address, fill out the USPS temporary change of address form here.

Return Rental Books to the Bookstore

The CBU Bookstore is providing free shipping for the return of textbooks, and the due date has been EXTENDED TO MAY 15:

  1. Go to www.cbustore.com and click "Sign in.” (Even if you rented in-store, you have an online account that matches the email address you provided at the register. If you don’t know your password, use the “Forgot Password” link to have a new password emailed to you.)
  2. Once signed into your account, click on "Rentals" to view all of your rented out titles. 
  3. Click "Return All Rentals by Mail," then select the books you wish to check-in. 
  4. Print your free return label, and ship your books back to the bookstore! Be sure to print and include the packing slip along with your books! 

Contact Melissa at the CBU Bookstore (Monday-Friday, 9:00 a.m. to 2:00 p.m.) at (901) 321-3545 or 0478mgr@follett.com or visit www.bkstr.com/christianbrotherunivstore/help-faq/textbook-rental.


#CBUResilience