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Payment Details and Policies

Tuition Payment Policies

Full-time students must be registered for 12-18 hours. All financial aid, grants and scholarships are based on full-time registration. If you have not registered for 12-18 hours, your tuition amount is not correct.

To live on campus, you must pay in full or enroll in a payment plan and pay the required installment prior to moving in. You may not have an outstanding balance from a previous term.

No diploma, transcript of credit, or information concerning academic or disciplinary record will be given until your account has been settled. If your account is in arrears, you may be excluded from final examinations, graduation ceremonies, issuance of academic documents and records and readmission to future academic programs until your account is paid in full.

Tuition Payment Deadlines

To avoid having classes dropped for non-payment, you must either pay your account in full or enroll in a payment plan and pay the required installment by the deadline each semester/session.

If payment is not made in full by the tuition payment deadline, your account will automatically be enrolled in a payment plan, incurring the $40 service fee.

For fall 2019 sessions the tuition payment deadline is:

Friday, August 16, 2019

To avoid having classes dropped for non-payment, you must either pay your account in full or enroll in a payment plan and pay the required installment by the deadline each semester/session.

Tuition Payment Plans for Fall/Spring Semesters

  • 5-month payment plan - July 15 through November 15 or December 15 through April 15
  • 4-month payment plan - August 15 through November 15 or January 4 through April 15

Payment plan specifics:

  • There is a $40 service fee per semester to participate in a payment plan.
  • The first installment of the payment plan (down payment of 20% of the account balance) is due at the time of enrollment.
  • The enrollment deadlines are December 15 for the 5-month plan and January 4 for the 4-month plan.
  • Subsequent installments are due on the 1st of each month.
  • You (the student) must enroll in a payment plan even if someone else will be making the monthly payments on your behalf.
  • To be eligible, you must register for classes before enrolling in a payment plan, and you must not have an outstanding balance from a previous term.

Tuition Payment Plans for Summer Sessions

  • May/June 2-month plan - requires enrollment between May 13 and May 31 and a down payment of 50%. The second payment is automatically drafted on June 15. Payments received after June 15 will incur a late fee.
  • June/July 2-month plan - requires enrollment between June 10 and June 28 with a down payment of 50%. The second payment is automatically drafted on July 15. Payments received after July 15 will incur a late fee.

Interest on Outstanding Balances

Interest is charged monthly on payment plan outstanding balances at a rate of 1% per month. A late fee of $20 per month will be assessed for each payment that is past due after the 15th of each month.

Credit Card Acceptance and Service Fee Information

Credit and debit card payment processing has become increasingly expensive due to the processing fees charged by credit card companies coupled with the costs associated with securing cardholder data. Christian Brothers University has contracted all credit and debit card processing to TouchNet Information Systems, Inc.

A 2.85% service fee (minimum $3.00 fee) will be assessed on all credit and debit card payments processed by TouchNet.

However, TouchNet can be used to make payments online without incurring a fee by choosing the electronic check option in the TouchNet system. Others (like parents, grandparents, and spouses) can also pay your fees online with either a credit/debit card or via an e-check if you have set the payer up as an authorized user.

Instructions for Using TouchNet

Step-by-step instructions for paying by credit or debit card

Step-by-step instructions for paying by electronic check

How to Add an Authorized User

If you would like to authorize a parent or other user to pay on your behalf:

  1. Go to www.cbu.edu/payonline
  2. Select student and Staff.
  3. In the CBU ID number field, enter your Banner Web User Name [your 899 number]
  4. In the next field, enter your Banner Web Pin.
  5. Login.
  6. Select Authorized User under My Profile.
  7. Enter the desired authorized user’s email.
  8. Select the access you want the authorized user to have by clicking yes or no to the two options. (Selecting No will not prevent the authorized users from making payments.)
  9. Select Continue and click I Agree.
  10. The authorized user will receive an email: Access granted.
  11. The authorized user will receive a 2nd email: Username and temporary password.
  12. The authorized user will need to set up a profile.

FAQs

What is TouchNet?

TouchNet Information Systems, Inc. is a PCI-PA-DSS-compliant (Payment Card Industry Payment Application Data Security Standard) vendor focused on safeguarding cardholder data for thousands of college students. In fact, TouchNet is the only commerce provider serving higher education that is certified as both PCI-DSS and PA-DSS compliant.

Why do students have to pay a service fee to accept credit/debit cards as a form of payment?

This service fee is charged by TouchNet to cover costs associated with processing credit/debit card payments. CBU does not receive any funds from the service fee.

How was the service fee determined?

The service fee, and the $3.00 minimum fee, is established by TouchNet to cover credit card processing costs.

Can the service fee be avoided?

To avoid the service fee, payments can be made free of charge in person using cash, checks, money orders, and cashier’s checks. Payments may also be made online via an electronic check (ACH) from a checking or savings account.

Can I make a credit/debit card payment over the phone or via fax?

No. Credit/debit card payments are no longer accepted over the phone or via fax. Payments made online are more secure and ensure confidentiality for CBU students.

What credit cards are accepted by TouchNet?

TouchNet accepts all major credit cards, including MasterCard, Visa, American Express, and Discover.

Can I make a credit/debit card payment in person at the Business Office?

We no longer accept credit/debit card payments at the counter in the Business Office. Computer terminals are available for students wishing to make a credit/debit card payment. Please note that these payments will be assessed the non-refundable processing fee.

What happens if I make a credit/debit card payment in error? Can I get the processing fee refunded?

The processing fee is non-refundable, even if the payment is cancelled, refunded, or credited back to you. Disputes about non-refundable processing fees must be taken directly to your credit/debit card company.

What if I accidentally make a credit/debit card payment for more than I owe?

CBU is required to refund any overpayments made by a credit/debit card back to the credit/debit card company. The non-refundable processing fee will not be refunded for the portion overpaid.

Will the non-refundable processing fee be included on my student account statement?

No. the processing fee is assessed and collected by TouchNet and will only appear on your credit/debit card statement.

Can someone else make a credit card payment over the Internet on my tuition account?

Another user can make an online payment on your behalf only if you have set them up as an authorized user.