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Network & WiFi Information

Network Connections

How do I connect my personal computer to the CBU network?To connect your personal wireless device to the wireless network, please refer to the Wireless Instructions. To connect a wired device to our network, please register your MAC address by visiting the Help Desk Request Form and select "Network" under request type. The form will ask you "New device?" Select "Yes" and proceed to complete the form.

What is a MAC Address?
Each network interface device (or NIC) within your computer has a unique identifier known as a "MAC address". Your computer's ethernet (wired) port as well as your wireless card each has a unique MAC address. Before your computer can connect to the CBU Ethernet network, your MAC address must be registered with the ITS Help Desk. Doing so prevents unauthorized users from "leeching" our network connectivity, which could potentially slow down the network for legitimate clients. In addition, it allows ITS to restrict those who abuse the network or violate the network services terms of use.

Instructions for acquiring your MAC address are available for:

  • Windows 98/2000/XP/Vista/7
  • Mac OS X
  • Linux/UNIX

What is a "Jack Number"?
A serial number will appear above or below the jack in which you will insert your network (ethernet) cable. Please provide us with these characters when registering a new wired network device. Please note that one of the ports on your panel is a voice port! It may be embossed with the word "Voice" or its serial number may end in "V". If your serial number ends in "G", this is your network port (although not all jack numbers end in "G").

What is VPN and how do I use it?
VPN (Virtual Private Network) allows any faculty or staff member to connect to the CBU intranet from anywhere in the world. This can be used to perform tasks such as accessing a network drive or other systems not accessible from the internet. Please follow the Instructions for setting up VPN and do not hesitate to contact the Help Desk if you need assistance.

WiFi Instructions

This normal wireless network is broadcast with the SSID of ‘CBU' and requires authentication using a CBU Active Directory username and password to connect. For CBU students, this is also known as your Gmail password. For faculty and staff, this is most commonly known as your Exchange/Outlook password.

The following operating systems have been known to work on this SSID. Sometimes a device fails to work with this SSID but will work with a different SSID. If you are having problems connecting, please contact the Help Desk.

Desktop/Laptop Mobile Devices
WindowsXP/Vista/7 Windows Phone 7
Mac OS X Apple iOS
Linux Android


General Connection Information
Given the variety of software used to connect devices to wireless networks, the following information is meant to be used when connecting to the CBU wireless network with a piece of software not built into the operating system:

Encryption: WPA2-AES
EAP: PEAP (MSCHAPv2) After you enter these parameters into your software, you should be able to supply your CBU Active Directory username and password and connect to the network.