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In an effort to offset the risk of phishing attempts and fraudulent activity in our ever-growing digital environment, Christian Brothers University has implemented multi-factor authentication.


Multi-Factor Authentication (MFA) requires users to provide a secondary validation method before logging in to any of the below services:

  • All Microsoft Office 365
    • Banner 9
      • Blackbaud Award Management
        • Canvas
          • Cisco WebEx
            • Interstride
                • My CBU
                  • OCLC WMS
                    • Slate
                      • Starfish
                        • TravelBank
                          • Xfinity On Campus

How to Setup CBU Multi-Factor Authentication (MFA)

Navigate to the Office 365 Portal.

The initial login to the Office 365 Portal will state the following “More Information is Required”. Continue past this screen by clicking “Next” and follow the set-up prompts to complete MFA configuration.

CBU highly recommends using the Microsoft Authenticator or another authenticator mobile app. Authenticator apps are the most secure and easy to use MFA methods.

If you have any issues with this process, questions about MFA, or need to re-register an MFA device please contact the CBU ITS Help Desk at or (901) 321-4438.

MFA Additional Resources

How to Reset Office 365 / Active Directory Password

Having trouble logging in? Please see Changing Your Password.

More Information on Configuring Microsoft MFA

Having difficulties configuring MFA? Please see Set up your Microsoft 365 sign-in for multi-factor authentication.

Further Details on the Microsoft Authenticator App

Need additional assistance with the Microsoft Authenticator App? Please see Add your work or school account to the Microsoft Authenticator app or check out a quick video from Microsoft.

Additional Information on Microsoft Security Account Settings

Need to update registered devices for MFA? Check out a quick video from Microsoft.