Follett ACCESS Book Program
The Follett ACCESS program delivers required materials for the courses for which you’re registered, making sure you’re prepared for the first day of class! All class textbook rental and required supplies costs will now be included in a flat-rate “book fee” on your CBU bill, so that you know each semester what the costs will be. Typically, students save money with the flat fee based on total credit hours!
For more information, email Janet Francoeur at 0478txt@follett.com.
How does Follett ACCESS work?
The Follett ACCESS program takes the hassle out of getting your course materials because costs are covered as part of the “book fee” on your bill. This allows every enrolled student access to all required materials on day one. Once you have selected your courses, your course list will be sent to the CBU Virtual Bookstore team. You will receive email instructions on how to access your digital course materials. Please update your mailing address in BannerWeb so any physical materials can be shipped to you.
Watch this video for help: Updating Shipping Address in BannerWeb
What does it cost?
Students will be charged $29 per credit hour to cover all required course materials. This cost will appear on your bill as the “book fee” and will be treated in the same manner as any other fee or tuition cost. To make paying for the fee convenient, it can be included in any payment plan you choose.
Will I save money?
Yes! Students can save up to 30% based on results from partner schools thanks to Follett’s deep relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access, manage, and use all course materials regardless of format or cost.
Is Follett ACCESS required for all students?
No, students may choose to opt out of the Follett ACCESS program. Students wishing to opt out must do so by the last day to add/drop a course to avoid having the “book fee” assessed on their account. When students opt out of Follett ACCESS, they do so for all courses in a given term. Students may not opt out of individual courses.
All students are by default enrolled in the Follett ACCESS program and must take action to opt out of the program.
Students who opt out of Follett ACCESS will be responsible for finding their required course materials on their own. You are not under an obligation to purchase your required course materials from the CBU Campus Bookstore or through the Follett ACCESS program, but all materials will be available at the CBU Online Bookstore.
Non-participating academic programs
The Clinical Mental Health Counseling program (CMHC) does not participate in the Follett ACCESS program. Students in the CMHC program are exempt.Students enrolled in the Physician Assistant and Nursing programs will not be enrolled in the Follett ACCESS program.
Students in the Health Sciences major, however, will be part of the Follett ACCESS program until fully accepted into the Nursing degree program.
How do I get my course materials?
Once you have selected your courses, your course list will be sent to the Virtual Campus Store team and they will get everything ready for you! Your digital course materials will either be sent via email to your CBU email or be available in Canvas, depending on the product. Any physical materials will be shipped to the address you provide (update your address in BannerWeb).
What about digital materials?
Instructions for how to access your Digital Course Materials will come from shop@em.follett.com before the start of the term on how your digital material will be provided to you. Please keep an eye out for emails from no-reply@kortext.com or donotreply@redshelf.com for ebook access.
Can I choose if I want print or digital materials?
Faculty members determine the medium of all required materials for the course for the Follett ACCESS program. As a student, if you have a preferred medium (print or digital) for textbooks, you should first check with your faculty member to see what medium has been chosen and then choose if you wish to opt out of the Follett ACCESS program to purchase your required materials on your own.
If you are a student with a qualified disability requiring print versions or other accommodations, please contact Accessibility Services at accommodations@cbu.edu for more information.
What if I add or drop a course?
If you drop a course, return any physical materials to:
Follett Little Rock Fulfillment Center
7200 Interstate 30
Little Rock, AR 72209
You will be responsible for shipping fees to return books from dropped classes. Books are typically shipped two weeks before classes, begin. To avoid return shipping fees, if you intend to drop a class, it would best to do so before at least two weeks before the class is scheduled to begin.
Please send the packing list that was shipped with your book back with your dropped physical material(s). To ensure the physical materials are returned, please ship the materials within a week after the First Day of Class. Failure to do so may incur additional charges to your student account, which you will be responsible for.
Digital Course Materials for dropped sections will automatically be pulled from your digital shelf or Canvas based on system turnaround time.
Do I have to opt out each semester?
Yes, if you choose to opt out of the Follett ACCESS program, your decision only applies to one semester. Before each semester begins, you will be emailed a link to opt out.
If my professor has recommended course materials, will those be included in the program?
Only materials identified by your professor as “required” are included as part of the program. All “recommended” materials will be available for purchase online at www.CBUstore.com.
What do I do after finals?
All physical course materials are yours to keep! If you are interested in selling your books please visit:
www.bkstr.com/christianbrotherunivstore/sell-textbooks
What if I get an incomplete grade in a course and need additional time to access course materials?
If a student earns an incomplete, the faculty member will work with the CBU Campus Bookstore to request additional time for access to required digital materials, depending on the duration of the digital material. Access can be granted for up to 90 days to allow students time to complete their coursework.
