Consumer Information

Federal regulations require schools that administer federal student financial aid funds to provide certain consumer information to prospective and current students, parents, and employees. Below you will find links regarding various important topics related to CBU.

Accreditation

Christian Brothers University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the associate degree, bachelor’s degree, and master’s degree. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Christian Brothers University may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA  30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org).

Additional information about our SACSCOC accreditation can be found via our Office of Institutional Research & Effectiveness.

CBU is authorized to operate in the state of Tennessee by the Tennessee Higher Education Commission, Parkway Towers, Suite 1900, 404 James Robertson Parkway, Nashville, TN 37243, (615) 741-3605.

Availability of University Employees for Information Dissemination

The University is required to designate an employee or group of employees to assist enrolled or prospective students in obtaining all of the information specified below. If the University has designated one person for an area of responsibility, that person shall be available, upon reasonable notice, to any enrolled or prospective student throughout the normal administrative working hours listed. If more than one person, often an entire office, is designated, their combined work schedules have been arranged so that at least one of them is available, upon reasonable notice, throughout the normal administrative working hours listed.

Admissions and Re-Admission

The responsible office is Admissions. Procedures can be found in the Academic Catalog for:

  • Undergraduate admission and readmission.
  • Graduate program policies.

Academic Integrity

The responsible office is the Dean of Students Office. Please contact the Vice President for Student Affairs, Beth Gerl at bgerl@cbu.edu or (901) 321-3531.

Office Hours
  • Monday-Thursday: 8:30 am – 6:00 pm
  • Friday: 8:00 am – 5:00 pm

Academic Programs

Academic Program Information Office of Academics CBU Academic Undergraduate and Graduate Catalog Degrees Offered with CIP Codes

Student Achievement

Christian Brothers University evaluates success with respect to student achievement using:

Enrollment Data First-Year Student-to-Sophomore Retention Rates Persistence Rates Graduation Rates Job Placement Rates (Career Services Report) Job Placement Rates (Placements and Evaluations of Candidates for Teacher Licensure)

For additional information on student achievement, please contact the Office of Institutional Research & Effectiveness.

Distance Education

Christian Brothers University Complaint Policies for Certain Distance Education Students Enrolled Through the State Authorization Reciprocity Agreements (“SARA”)

SARA Institution Seal of Participation

The below policies apply to students who are:

The nature of complaints to be addressed through these policies includes violations of SARA policies and dishonest or fraudulent activity. These policies do not apply to complaints concerning student grades or student conduct violations. For more information on complaint subject matter, see SARA Policy Manual Sections 4.2 and 4.3.

Institution Complaint Policies https://www.cbu.edu/information-for/consumer-information/

Additional Complaint Policies

  • Tennessee Higher Education Commission (“THEC”)
    • Students (as described above) must complete the institution complaint process before appealing to THEC.
    • Students who are not satisfied with the institution’s resolution of their complaint may appeal the institution decision to THEC using the Request for Complaint Review form.
    • Additional information on the THEC complaint process is available at THEC Complaint Review Process. Students may also contact THEC.RCD@tn.gov with questions.
    • The appeal to THEC must be filed within two (2) years of the incident about which the complaint is made.
    • Out-of-state students may also contact their home state higher education authority; although students may be referred to THEC. See State Portal Entity Contacts | NC-SARA for a listing of SARA states and contacts.
    • Students residing in non-SARA states, currently California only, should consult their respective state of residence for further instructions for filing a complaint.

Professional Licensure Disclosure

Certain programs at Christian Brothers University (CBU) prepare students to apply for applicable licensure and/or certification examinations in the state of Tennessee. In order to comply with regulations set forth by the U.S. Department of Education regarding professional licensure, CBU is required to make the following disclosures with respect to professional licensure outside the state of Tennessee.

Approval by the National Council for State Authorization and Reciprocity Agreements (NC-SARA) does not extend to programs that lead to professional licensure. The licensure boards in individual states are responsible for establishing the requirements for licensure/certification for their state. If you live outside the state of Tennessee and are considering a program that leads to licensure, you should contact the appropriate licensing board in your home state. These boards serve as the authorities on the eligibility of an individual to apply for licensure based on the rules and regulations in place at the time the individual submits their application.

CBU offers programs in business, education, engineering, health sciences, and mental health counseling that may lead to professional licensure within the State of Tennessee. CBU also offers undergraduate programs in psychology and art therapy, but these programs, on their own, are not intended to meet any professional licensure requirements in any U.S. state, territory, jurisdiction, or location, including Tennessee. View more information about these programs.

Student Complaints

Christian Brothers University advises students who wish to file a complaint to follow the procedures listed in the Compass student handbook. If, after exhausting all the proper resolution channels available on campus, the complaint has not been resolved, the student may file a consumer complaint with any of the following agencies:

  • Complaints relating to quality of education or accreditation requirements shall be referred to the Southern Association of Colleges and Secondary Schools (SACS} {http://www.sacscoc.org/pdf/081705/complaintpollcy.pdf).
  • Complaints related to the application of state laws or rules related to approval to operate or licensure of a particular professional program within a postsecondary institution shall be referred to the appropriate State Board (i.e., State Boards of Health, State Board of Education, and so on) within the Tennessee State Government and shall be reviewed and handled by that licensing board (go to http://www.tn.gov/ and then search for the appropriate division).
  • Complaints related to state consumer protection laws (e.g., laws related to fraud or false advertising) shall be referred to the Tennessee Division of Consumer Affairs and shall be reviewed and handled by that Unit (www.tn.gov/consumer).
  • Complaint Resolution Policies and Procedures for Non-Tennessee Resident Students in State Authorization Reciprocity Agreement States, commonly known as SARA: Student complaints relating to consumer protection laws that involve distance learning education offered under the terms and conditions of the State Authorization Reciprocity Agreement (SARA), must first be filed with the institution to seek resolution.